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Problem Note 52243: The SAS® Web Server might log errors when it experiences a high volume of traffic on Microsoft Windows servers

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Messages similar to the following might be logged to the SAS Web Server error log on Windows servers that have a high volume of traffic:

C:/SAS/Config/Lev1/Web/WebServer/cacheroot/aptmpdBQArf -> C:/SAS/Config/Lev1/Web/WebServer/cacheroot/23n/n3U/IxG/aX_/@0_/iwQBAgA.header [Fri Jan 25 01:58:52 2013] [warn] (OS 5)Access is denied. : disk_cache: rename tempfile to hdrsfile failed:

Although these errors have not been associated with any user problems, you can eliminate the errors by adding the following directives to the sas.conf file that resides in the SAS-configuration-directory/Lev1/Web/WebServer/conf directory:

CacheLock on CacheLockPath C:/SAS94/Config/Lev1/Web/WebServer/temp/mod_cache-lock CacheLockMaxAge 5


Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Enterprise BI ServerMicrosoft® Windows® for x649.49.49.4 TS1M09.4 TS1M0
Microsoft Windows 8 Enterprise x649.49.49.4 TS1M09.4 TS1M0
Microsoft Windows 8 Pro x649.49.49.4 TS1M09.4 TS1M0
Microsoft Windows 8.1 Enterprise 32-bit9.49.49.4 TS1M09.4 TS1M0
Microsoft Windows 8.1 Enterprise x649.49.49.4 TS1M09.4 TS1M0
Microsoft Windows 8.1 Pro9.49.49.4 TS1M09.4 TS1M0
Microsoft Windows 8.1 Pro 32-bit9.49.49.4 TS1M09.4 TS1M0
Microsoft Windows Server 2008 R29.49.49.4 TS1M09.4 TS1M0
Microsoft Windows Server 2008 for x649.49.49.4 TS1M09.4 TS1M0
Microsoft Windows Server 2012 Datacenter9.49.49.4 TS1M09.4 TS1M0
Microsoft Windows Server 2012 R2 Datacenter9.49.49.4 TS1M09.4 TS1M0
Microsoft Windows Server 2012 R2 Std9.49.49.4 TS1M09.4 TS1M0
Microsoft Windows Server 2012 Std9.49.49.4 TS1M09.4 TS1M0
Windows 7 Enterprise x649.49.49.4 TS1M09.4 TS1M0
Windows 7 Professional x649.49.49.4 TS1M09.4 TS1M0
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.